Privacy policy

Privacy Policy

Last updated: October 12, 2026

WENGIOV manages this store and website, including data, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the “Services”). WENGIOV is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or transaction through the Services, or when you communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we refer to any information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified data. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: including credit card, debit card, or payment account details, transaction records, payment methods, and confirmation details.

  • Account Information: including username, password, security questions, and settings preferences.

  • Transaction Information: including items viewed, added to cart, saved to wishlists, purchased, returned, or canceled.

  • Communications: information provided when reaching out to customer support or submitting inquiries.

  • Device Information: information about your device, browser, network connection, IP address, and unique identifiers.

  • Usage Information: details regarding how and when you navigate and interact with the Services.

Sources of Personal Information We collect personal information directly from you when you create an account or make a purchase, automatically through cookies and device tracking when you browse our site, and from third-party service providers or marketing partners.

How We Use Your Personal Information We use your personal information to:

  • Provide and Improve Services: fulfill orders, process payments, manage returns, remember preferences, and offer personalized product recommendations.

  • Marketing & Advertising: send promotional communications via email or display targeted ads on our site or third-party platforms.

  • Security & Fraud Prevention: authenticate accounts, secure checkout experiences, and detect or prevent fraudulent or illegal activities.

  • Customer Communication: provide support, respond to inquiries, and maintain our business relationship with you.

  • Legal Compliance: comply with applicable laws, respond to lawful requests, or enforce our terms and policies.

How We Disclose Personal Information We may disclose personal information to third parties under valid circumstances, including with Shopify and related technology or fulfillment service providers, marketing partners, affiliates within our corporate group, or during business transfers such as mergers or restructuring.

Relationship with Shopify Our Services are hosted by Shopify, which processes personal information to support and enhance platform functionality. Shopify may also use aggregated interaction data across merchants to improve its services. For further details on Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.

Third-Party Websites & Links Our Services may contain links to external sites not operated by us. We encourage you to review the privacy policies of any third-party platforms you visit, as we are not responsible for their content or privacy practices.

Children’s Data The Services are not directed to children, and we do not knowingly collect personal information from individuals under the applicable age of majority. If you believe a minor has provided us with personal information, please contact us to request deletion.

Security & Data Retention While we implement security measures to safeguard your information, no method of transmission or storage is 100% secure. We retain personal data for as long as necessary to maintain your account, fulfill Services, resolve disputes, or comply with legal requirements.

Your Rights & Choices Depending on your location, you may have rights regarding your personal information, including the right to access, delete, correct, or port your data, as well as the right to opt out of targeted advertising or data sales. To opt out of promotional emails, click the unsubscribe link in any marketing email we send.

Complaints & International Transfers If you have questions or complaints regarding our privacy practices, please reach out to us using the contact details below. Your information may be transferred and stored outside your jurisdiction, utilizing standard contractual clauses or legally recognized mechanisms for international data transfers.

Contact Us If you have questions about this Privacy Policy or wish to exercise your rights, please email us at support@wengiov.com.